How can I start riding at Wrenacyn?

The first step is a New Student Consultation that you can book by visiting:

https://www.wrenacyn.com/lessons-and-rides

This is a great way to discover if joining our community is right for you. During the consultation, you will tour our facility, meet our friendly horses, and enjoy a riding evaluation to assess your skill level or experience your first lesson. You will have the time to ask questions and discuss goals with our instructors, who will create a personalized plan to help you succeed.

Where do I go once I arrive?

After turning into the property, please park by the garage or on the gravel between the barns if possible. You are welcome to park on the grass if the ground is not wet. Proceed on foot down the gravel driveway on the left. Continue past the indoor arena until you reach the gate to the barn yard. From there, you'll be greeted at the arena barn by one of our team members.

What gear should I or my child(ren) wear to Wrenacyn?

You do not have to send them with any special equipment besides having them wear long pants and closed toed shoes. When riding with stirrups, we do require a simple boot with a small heel (so that the rider's foot cannot inadvertently slip through the stirrup and trap the rider) but we actually do a lot of work at the beginning without stirrups. We also have a variety of sizes of boots here to borrow. We provide helmets as well.

The goal is to not have any barriers to learn about horses so we are flexible with the amount of gear required for the introduction phase of riding and while exploring if riding is right for each individual.

Can I stay to watch my child(ren)’s lesson?

Yes. Please do. In fact, to ensure a safe and supportive environment for all our riders, our facility follows the safety guidelines set by the United States Equestrian Federation (USEF) and the U.S. Center for SafeSport. These rules are in place to protect everyone—especially our young riders—and to uphold the highest standards of professionalism, integrity, and care.

One of the key policies we follow is about one-on-one interactions between adults and minors. Simply put: Private one-on-one interactions between a coach and a minor are not allowed unless they are observable and interruptible. This means the lesson must take place in a space where others can see or enter at any time—like a ring or barn with open sight lines.

What this means for you:
If there is only one staff member on-site during your child’s lesson, we require that you stay for the duration. Your presence helps us maintain compliance with SafeSport rules and ensures your child’s experience is safe, positive, and in line with national standards.

We truly appreciate your support and understanding as we work together to keep our barn a safe and welcoming place for all!

Group Programs: How are children split up? (Camps + Clubs)

Depending on the group, we will divide riders up by age and/or ability level so everyone can get safe, personalized attention when we are working with the horses. We will teach our beginners on a lead line or a lunge line where we have a little distance but are still in control of the horse so the rider can focus on one thing at a time. Otherwise, our groups are together on the ground or while we are doing the craft projects.

What is your cancellation policy?

If you need to cancel or reschedule a lesson, we kindly ask that you do so at least 48 hours in advance via the website or by communicating directly with the Director or Assistant Director. This allows us to adjust our schedule and offer that time to another rider.

Please note:
Cancellations or rescheduling requests made within 48 hours of your lesson cannot be refunded or rescheduled. This is because that time has been set aside just for you—our instructors are committed to being there, and our horses still need care, whether or not the lesson takes place.

For subscription programs, you have an added week to use your monthly lessons. This allows for flexibility and travel. However, the cancellation policy still applies. Before 48 hours, you can reschedule your lesson for another time or the additional week. Within 48 hours, it cannot be rescheduled or refunded.

What rules should we expect to follow for safety?

1. Hours of Operation: The facility operates from 8am to 7pm. Staff members are not available outside these hours unless in case of emergency. 

2. Child Safety: Children must be supervised at all times. 

3. Dogs are not allowed on the premises at any time for any reason. 

4. Helmets are mandatory for riders and closed toed shoes are required for all individuals.

5. Waivers: ALL guests, including friends and family who are not riding, MUST sign waivers before or upon entering the property.

6. Respect for Horses and Others: All activities should be conducted with consideration for horse behavior and the needs of others. Avoid loud noises, running in the stables, or any actions that may disturb the horses or people.

7. Field and Facility Security: Ensure that all chain latches, clips and chains are secured when entering and exiting fields to prevent horses from escaping. As we have multiple buildings including quarantine areas, please do not enter any buildings without staff or prior staff permission. If a building is not staffed, do not enter. 

8. No Smoking or Substance Use: Smoking is strictly prohibited in and around the stables, including enclosed spaces and within 100 feet of the stables. The use of drugs on the premises is strictly forbidden and will result in immediate removal from the property. Alcohol is prohibited unless consumed in conjunction with a facility sponsored event.  This is a family-friendly facility, and we expect all clients to behave accordingly, both in person and on social media.

9. Equipment Return: Return all equipment, such as muck buckets, wheelbarrows, and pitchforks, to their designated storage areas after use.

10. Cleanliness: After grooming, riding, or training a horse, clean up after yourself and the horse. This includes picking up manure in the ring, driveway, parking lot, and other areas.

11. Facility Maintenance: Help keep the facility clean and organized. Pick up trash if observed. Dispose of trash properly, return items to their proper places, and take all personal belongings when leaving. Wrenacyn is not responsible for lost items. 

12. Mucking Tool Safety: Never leave mucking tools, such as buckets, forks, rakes, or wheelbarrows, unattended. These tools can pose a serious injury risk to horses.

Additional Rules and Considerations:

1. Emergency Procedures: Familiarize yourself with the facilities emergency procedures, including the location of first aid kits, fire extinguishers and emergency contacts.

2. Horse Handling: Only experienced individuals should handle horses. If you are unsure how to interact with a horse, ask a staff member for guidance.

3. Health and Safety: Do not come to the barn if you are sick or have been exposed to a contagious illness. 

4. Personal Belongings: Wrenacyn is not responsible for lost or stolen items. Keep valuables secure.

5. Reporting Concerns: Report any safety concerns or incidents to a staff member immediately. 

6. Respect for Others: Be courteous and respectful to other riders, staff, and horses.

7. Environmental Responsibility: Conserve water and electricity. Dispose of waste properly.

8. Compliance: Follow all posted signs and instructions from staff members. 

Our staff and facility strictly adhere to all guidelines and regulations set forth by the United States Equestrian Federation (USEF) and the U.S. Center for SafeSport. We are committed to maintaining the highest standards of safety, integrity, and professionalism to ensure a safe and positive environment for all participants.